Product Support
All the help you need to get the most from your Zegal experience
How does the E-sign function for a document (by counterparty) work?
I need a certain document in Chinese. Can you help me translate?
How do I delete my account?
How to cancel signing?
Document assembly is slower than expected.
Why is a document blocked?
How do I change the email address of a contact in a finalized document?
How do I Edit My Contact Details?
What should I do if a user/ signer has not received the document?
What is the difference between Admin, Billing Admin and Member?
How can I make changes to a document?
Where are my documents stored in Zegal platform?
How do I Upgrade?
For how long will my documents be available in Zegal?
Where is the document that my colleague is working on?
How do I add/delete a contact?
Where can I see when my subscription expires?
How do I add, promote, or remove users in my organisation?
How to duplicate a document?
How do I change a finalised document?
How Do I Re-Invite A Signer?
Where do I select the jurisdiction for my documents?
How to Bulk Edit Documents in Contract Insight
How to Send Bulk Reminders from the Contract Insight Section?