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What is the difference between Admin, Billing Admin and Member?
What is the difference between Admin, Billing Admin and Member?

This articles clarifies the difference between Admins and Members

Ashley Oshima avatar
Written by Ashley Oshima
Updated over a week ago

There are three types of users in an organisation.

  1. Admin

  2. Member

  3. Billing Admin

Admin

An admin of an organisation is a user who has the authority to:

  • Modify product access privileges for other members

  • Invite / remove other members from an organisation

  • Update member roles

  • View all documents of an organisation
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    An organisation can have more than one admin. All admins are also a member of an organisation.

Member

A member of an organisation is a user who can create documents and e-sign them. A member doesn't have any special privileges. A member can not view the documents that their colleague is working on unless they are added to the document.

Billing Admin

A billing admin is a user who can manage payments and subscriptions. This user does not occupy an organisation seat. There can be only one billing admin in an organisation at a time.

A billing admin is a user who has the access to:

  • Manage subscription and payment methods

  • Download receipts


    A member or an admin can also be a billing admin. But a billing admin does not necessarily need to be an admin or even a member of the organisation.

Click here to know how to add users (member/admin) in an organisation.

Click here to know how to add/ change billing admin.
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