There are three types of users in an organisation.
Admin
Member
Billing Admin
Admin
An admin of an organisation is a user who has the authority to:
Modify product access privileges for other members
Invite / remove other members from an organisation
Update member roles
View and modify all documents of an organisation, including teams documents
An organisation can have more than one admin. All admins are also a member of an organisation.
Member
A member of an organisation is a user who can create documents and e-sign them. A member doesn't have any special privileges. A member can not view the documents that their colleague is working on unless they are added to the document.
Billing Admin
A billing admin is a user who can manage payments and subscriptions. This user does not occupy an organisation seat. There can be only one billing admin in an organisation at a time.
A billing admin is a user who has the access to:
Manage subscription and payment methods
Download receipts
A member or an admin can also be a billing admin. But a billing admin does not necessarily need to be an admin or even a member of the organisation.
Click here to know how to add users (member/admin) in an organisation.
Click here to know how to add/ change billing admin.
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