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Document assembly is slower than expected.

What to do when "We're still assembling your document" error occurs.

Ashley Oshima avatar
Written by Ashley Oshima
Updated over 9 months ago

If you're getting the message "We're still assembling your document" when you are trying to review a document you have created on Zegal, it probably means one of two things:Β 

  1. You might be on a weak internet connection. Try checking other sites to see if they are acting unexpectedly too.

  2. There might be a problem in our server.

In either case, you can try a hard refresh(Ctrl + Shift + R in Windows or Command + Shift + R in Mac) of your browser which will usually fix this issue right away.
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If you are still facing this issue, please feel free to reach out to us via our live chat or email us at service@zegal.com.

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