All Collections
Product Support
Document assembly is slower than expected.
Document assembly is slower than expected.

What to do when "We're still assembling your document" error occurs.

Ashley Oshima avatar
Written by Ashley Oshima
Updated over a week ago

If you're getting the message "We're still assembling your document" when you are trying to review a document you have created on Zegal, it probably means one of two things:ย 

  1. You might be on a weak internet connection. Try checking other sites to see if they are acting unexpectedly too.

  2. There might be a problem in our server.

In either case, you can try a hard refresh(Ctrl + Shift + R in Windows or Command + Shift + R in Mac) of your browser which will usually fix this issue right away.
โ€‹
If you are still having this issue than please feel free to contact us via our apps live chat or email us at service@zegal.com.

Did this answer your question?