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Payments & Billing
Your account and subscription questions answered
9 articles in this collection
Written by
Sriyanka Nakarmi
and
Ashley Oshima
How to buy a single document?
Written by
Sriyanka Nakarmi
Updated over a week ago
Details regarding the Basic+ account
You can still retain secure access to your documents after your subscription payment has been cancelled by moving into our Basic+ account.
Written by
Ashley Oshima
Updated over a week ago
Details regarding the Basic+ account in Hong Kong?
You can retain secure access to your documents after your subscription payment has been cancelled at just HKD 50 per month
Written by
Ashley Oshima
Updated over a week ago
I cancelled my subscription but would like to retain secure access to my documents. What do I do?
Written by
Ashley Oshima
Updated over a week ago
Why has my account been deactivated?
Your account will be deactivated if your payment is not received
Written by
Ashley Oshima
Updated over a week ago
Where can I find my invoices and receipts?
Written by
Sriyanka Nakarmi
Updated over a week ago
How do I update my credit card details?
Written by
Sriyanka Nakarmi
Updated over a week ago
How Do I Cancel a Subscription?
Written by
Ashley Oshima
Updated over a week ago
How do I add a billing admin?
Written by
Sriyanka Nakarmi
Updated over a week ago