Payments & Billing
Your account and subscription questions answered
10 articles in this collection
Written by Sriyanka Nakarmi and Samyak Nakarmi
Written by Sriyanka Nakarmi and Samyak Nakarmi
How to buy a single document?
Written by Sriyanka Nakarmi
Updated over a week ago
Updated over a week ago
Details regarding the Basic+ account
You can still retain secure access to your documents after your subscription payment has been cancelled by moving into our Basic+ account.
Written by Samyak Nakarmi
Updated over a week ago
Updated over a week ago
Details regarding the Basic+ account in Hong Kong?
You can retain secure access to your documents after your subscription payment has been cancelled at just HKD 50 per month
Written by Samyak Nakarmi
Updated over a week ago
Updated over a week ago
I cancelled my subscription but would like to retain secure access to my documents. What do I do?
Written by Samyak Nakarmi
Updated over a week ago
Updated over a week ago
Why has my account been deactivated?
Your account will be deactivated if your payment is not received
Written by Samyak Nakarmi
Updated over a week ago
Updated over a week ago
Where can I find my invoices and receipts?
Written by Sriyanka Nakarmi
Updated over a week ago
Updated over a week ago
How do I update my credit card details?
Written by Sriyanka Nakarmi
Updated over a week ago
Updated over a week ago
How Do I Cancel a Subscription?
Written by Samyak Nakarmi
Updated over a week ago
Updated over a week ago
How do I add a billing admin?
Written by Sriyanka Nakarmi
Updated over a week ago
Updated over a week ago
How Do I Upgrade?
Written by Sriyanka Nakarmi
Updated over a week ago
Updated over a week ago