Payments & Billing
Payments & Billing
Your account and subscription questions answered
8 articles
Written by Sriyanka Nakarmi and Ashley Oshima


How to buy a single document?

Written by Sriyanka Nakarmi. Updated over a week ago
Details regarding the Basic+ account
You can still retain secure access to your documents after your subscription payment has been cancelled by moving into our Basic+ account.
Written by Ashley Oshima. Updated over a week ago
I cancelled my subscription but would like to retain secure access to my documents. What do I do?

Written by Ashley Oshima. Updated over a week ago
Why has my account been deactivated?
Your account will be deactivated if your payment is not received
Written by Ashley Oshima. Updated over a week ago
Where can I find my invoices/receipts?

Written by Sriyanka Nakarmi. Updated over a week ago
How do I update my credit card details?

Written by Sriyanka Nakarmi. Updated over a week ago
How Do I Cancel a Subscription?

Written by Ashley Oshima. Updated over a week ago
How do I add a billing admin?

Written by Sriyanka Nakarmi. Updated over a week ago