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Payments & Billing

Payments & Billing

Your account and subscription questions answered

8 articles
Sriyanka Nakarmi avatarAshley Oshima avatar
Written by Sriyanka Nakarmi and Ashley Oshima

How to buy a single document?

Sriyanka Nakarmi avatar
Written by Sriyanka Nakarmi. Updated over a week ago

Details regarding the Basic+ account

You can still retain secure access to your documents after your subscription payment has been cancelled by moving into our Basic+ account.
Ashley Oshima avatar
Written by Ashley Oshima. Updated over a week ago

I cancelled my subscription but would like to retain secure access to my documents. What do I do?

Ashley Oshima avatar
Written by Ashley Oshima. Updated over a week ago

Why has my account been deactivated?

Your account will be deactivated if your payment is not received
Ashley Oshima avatar
Written by Ashley Oshima. Updated over a week ago

Where can I find my invoices/receipts?

Sriyanka Nakarmi avatar
Written by Sriyanka Nakarmi. Updated over a week ago

How do I update my credit card details?

Sriyanka Nakarmi avatar
Written by Sriyanka Nakarmi. Updated over a week ago

How Do I Cancel a Subscription?

Ashley Oshima avatar
Written by Ashley Oshima. Updated over a week ago

How do I add a billing admin?

Sriyanka Nakarmi avatar
Written by Sriyanka Nakarmi. Updated over a week ago
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