Payments & Billing

Your account and subscription questions answered

8 articles in this collection
Written by Sriyanka Nakarmi and Ashley Oshima

How to buy a single document?

Written by Sriyanka Nakarmi
Updated over a week ago

Details regarding the Basic+ account

You can still retain secure access to your documents after your subscription payment has been cancelled by moving into our Basic+ account.

Written by Ashley Oshima
Updated over a week ago

I cancelled my subscription but would like to retain secure access to my documents. What do I do?

Written by Ashley Oshima
Updated over a week ago

Why has my account been deactivated?

Your account will be deactivated if your payment is not received

Written by Ashley Oshima
Updated over a week ago

Where can I find my invoices/receipts?

Written by Sriyanka Nakarmi
Updated this week

How do I update my credit card details?

Written by Sriyanka Nakarmi
Updated over a week ago

How Do I Cancel a Subscription?

Written by Ashley Oshima
Updated over a week ago

How do I add a billing admin?

Written by Sriyanka Nakarmi
Updated over a week ago