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Payments & Billing

Payments & Billing

Your account and subscription questions answered

Sriyanka Nakarmi avatar Ashley Oshima avatar
9 articles in this collection
Written by Sriyanka Nakarmi and Ashley Oshima

How to buy a single document?

Sriyanka Nakarmi avatar
Written by Sriyanka Nakarmi
Updated over a week ago

Details regarding the Basic+ account

You can still retain secure access to your documents after your subscription payment has been cancelled by moving into our Basic+ account.
Ashley Oshima avatar
Written by Ashley Oshima
Updated over a week ago

Details regarding the Basic+ account in Hong Kong?

You can retain secure access to your documents after your subscription payment has been cancelled at just HKD 50 per month
Ashley Oshima avatar
Written by Ashley Oshima
Updated over a week ago

I cancelled my subscription but would like to retain secure access to my documents. What do I do?

Ashley Oshima avatar
Written by Ashley Oshima
Updated over a week ago

Why has my account been deactivated?

Your account will be deactivated if your payment is not received
Ashley Oshima avatar
Written by Ashley Oshima
Updated over a week ago

Where can I find my invoices and receipts?

Sriyanka Nakarmi avatar
Written by Sriyanka Nakarmi
Updated over a week ago

How do I update my credit card details?

Sriyanka Nakarmi avatar
Written by Sriyanka Nakarmi
Updated over a week ago

How Do I Cancel a Subscription?

Ashley Oshima avatar
Written by Ashley Oshima
Updated over a week ago

How do I add a billing admin?

Sriyanka Nakarmi avatar
Written by Sriyanka Nakarmi
Updated over a week ago
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