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Why has my account been deactivated?
Why has my account been deactivated?

Your account will be deactivated if your payment is not received

Ashley Oshima avatar
Written by Ashley Oshima
Updated over 6 months ago

Your account will be deactivated if the payment is not received on the payment date.

For instance, if your payment date is the 24th of each month and the payment fails on 24 Nov 2019, the app will remain deactivated until your payment is received. 

If you have any questions, please feel free to reach out to us via our live chat or email us at service@zegal.com 

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