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Why is the document blocked?
Why is the document blocked?
Sriyanka Nakarmi avatar
Written by Sriyanka Nakarmi
Updated over a week ago

A document may be blocked due to the following reasons:

Incorrect jurisdiction

Only the documents which are available in your plan/jurisdiction are available to you. If you are not in the correct jurisdiction then the document is not accessible by you. Click here to know more about how you can change the jurisdiction of the documents.

Not available in the free trial

If you are on a free trial, you get access to only one document for FREE.

After you use your first document credit for free, all other documents will be locked. You can either purchase a single document or upgrade to one of our plans.

If you have any questions, please feel free to reach out to us via our live chat or email us at

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